Reviato now bundles weekly guest insight emails Preview the update
Keep on top of every review without losing your weekend.
EthosLink built Reviato for busy hospitality teams. We collect feedback, explain what guests are saying, and suggest the next best action—in plain language.
Built for hospitality teams, guided by real operators
EthosLink partners with managers and owners to keep the tech invisible and the results obvious.
- Plain-language insights
- Digestible stories highlight the why behind each rating—no jargon required.
- Location and team benchmarks
- Spot which venues lead the pack and where to lend a hand this week.
- Track every promise
- Task logs show what changed, who responded, and how guests reacted.
What you get with EthosLink + Reviato
Simple tools made for non-technical operators
Three essentials keep your locations ahead of the curve.
- Clear weekly summaries
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Our insight engine surfaces trends and flags issues before they turn into lost bookings.
- All feedback, one screen
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Unify Google, TripAdvisor, OTA, and in-house feedback so every teammate sees the same story.
- Follow-up on autopilot
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Route tasks, draft responses, and send review requests so improvements happen between shifts.
Reviato in the field
EthosLink’s flagship platform for reputation wins
Operators across restaurants, hotels, and wellness rely on Reviato to keep feedback transparent and action-ready.
- Morning snapshot inbox
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Daily emails summarise wins, risks, and suggested actions for each location.
- Role-based dashboards
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Owners, GMs, and frontline teams each see the to-dos that move their part of the business.
- Amplify five-star moments
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Publish branded social posts and email snippets from standout reviews in one click.
- SMBs supported
- 10,000+
- Guest reviews analysed
- 2.3M+
- See ratings lift within 90 days
- 94%
Operators who swapped guesswork for growth
Real stories from teams using Reviato every day
"Reviato shows us the “why” behind every rating. We spotted a breakfast trend in minutes and lifted our weekday covers within a week."
"The summaries give my managers a Monday action list without digging through dashboards. Staff morale and online sentiment both climbed."
"Having OTA, Google, and our own surveys in one place keeps our front desk transparent with ownership. Response time dropped by 62%."
"We automate follow-ups the same day a review lands. Our loyalty programme sign-ups doubled once Reviato took over outreach."
"Reviato’s change log proves to investors that every improvement comes with data. It’s the transparency we promised, delivered."